All products are handmade and unique while designed to last for years to come. For that reason, all of our products have a lifetime guarantee for manufacturing defects. If your item has a manufacturing defect please email firstname.lastname@example.org to request repair or replacement.
Due to the nature of our products, and to ensure the health and safety of our customers and staff, we cannot accept returns or exchanges on any item except the case of manufacturing defect. Once these items leave our warehouse they are considered used and unsalable. Please be sure to inspect your items upon receipt and contact us regarding any manufacturing defects at email@example.com.
Conditions: All products with manufacturing defects must be returned to Dark Nature Aesthetics for inspection prior to repair or replacement. We like to learn from our mistakes so that we don’t make them on future products. If it is determined that damage occurred from improper use or treatment of any product, a replacement will not be provided and the original item will be returned to you.
As all items are handmade using natural materials which vary in color, texture, grain pattern, size, and shape.. These natural variations (including but not limited to minor scaring or marks on leather items) do not constitute manufacturing defects.
To return your product, you should mail your product to: Dark Nature Aesthetics, 3694 SEAROBIN DR SE, ST PETERSBURG FL 33705, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.